I want to prepare some question to ask for the guest speaker who is very known in a small hotel property like La quinta inn.
What could be the issues that between the small hotel and the big hotel have?
What else could i ask??What can I ask to a hotel manager??
How do you deal with unruley guests? Noise? Drunk and disorderly?
How do you deal with missing items from your rooms?
Why would people want to stay in your hotel instead of another one?
How often are the rooms updated? Painted, new sheets? internet, carpet cleaned, etc.
How do you deal with troubled employees?
How do you handle it if there is not enough parking?
Do you provide parking for truck drivers? Mobile Homes? Oversized vehicles?
How do you handle guest complaints? Noise? Rude?
What do you do when somebody asks for things you don't have? Special priveledged guests? Extra beds?
What do you do if there are too many people staying in 1 room?
How about seeing eye dogs?
Do you offer any Pet accomodations?
How do you handle theft complaints from guests?
Are you able to screen people you feel are trouble to begin with?
How do you handle such situations? Too drunk and disorderly?What can I ask to a hotel manager??
maybe why he/she chose to work for this hotel?
what are the things that keep her/him going in that job?
how do you still get business if there is a big hotel next to you?
all the questions/answers above mine are great! pretty much covered everything
what amenities make your hotel special?
what do you do to keep the employees motivated
policies of the hotel vs policies of the big hotel
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